Customer Web Portal (CWP)

 

To use the CWP, you must first register using your account number. This is a 1-4 digit number that can be found on your bill or by calling our office during regular business hours.

 

Here are the steps to create your new CWP account:

• Click Here for access to your account.
• Click on  Register in the top, right corner.
• Enter your account number and verify the information shown.
• Create a username and password.
• That's it! Your new Customer Web Portal is ready to use. 
• Please verify or update the contact information shown.
• Please review the comunication options available. You may select as many or as few as you like.

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Features of the portal include:

• View Bill
• Make a payment
• Set up AutoPay using a credit or debit card
• View monthly usage & billing history
• Manage & pay multiple accounts from one portal dashboard
• Request to terminate service and leave your forwarding address
• Update your billing information (mail to address, email, voice number, text number)
• Option to “QuickPay” using only your account number (no access to the rest of acct.)
• View important messages from the District.
• Update communication preferences that include:
  • Types of Communication:
    • E-mail – Receive an E-mail for the alert(s) selected
    • RoboCall – Receive a computer-generated phone call for alert(s) selected
    • Text/SMS – Receive a Text/SMS message for alert(s) selected
    • Print – A postcard bill will be sent to the mailing address on file
  • Alerts Available:
    • Bill is ready
    • Delinquent Notices
    • Payment Received
    • AutoPay Notice
    • Non-Sufficient Funds Notice
    • High Usage